Is it necessary to have social workers available for reimbursement of home infusion providers?

• A. Yes
• B. It depends on policy
• C. No
• D. Not applicable

Answer: (C)

Reimbursement for home infusion is driven by payer policies and medical necessity, not by the presence of a social worker. The key is providing correct physician orders, appropriate CPT/HCPCS codes, and solid documentation that the infusion service is medically necessary and authorized by the payer. A social worker can help with benefits verification, coordination, and appeals, but their availability is not a universal prerequisite for payment. In many programs, coverage is determined by the insurer or Medicare guidelines, independent of whether a social worker is on staff.